1. We will use the information and images that you provide to create your customised product/s. We will not share that information with any third party, except as is strictly necessary to fulfil your order, e.g. to ship an order or if printed and dispatched by an external supplier.

2. For the purposes of creating your customised products, we save a copy of the images used to compose the customisations. We do not share your images and at all times they remain your property. Any images uploaded must be your own and by uploading them you are confirming that you have the right to use them. Chops Masks is not responsible for the content of the information provided. To use a copyrighted design you must have full rights to it. You agree that you hold commercial rights to reproduce the design.

3. Personalised products create an order by using your Instagram® account username and password. Upon creating your first product customisation, the account is created in our system and can be subsequently accessed provided the authorisation is successful from Instagram®. We do not keep or store your account credentials but are given access to your account images by Instagram® through the use of their API. 

1. We do not give you any right or interest in any copyright or intellectual property rights in any Product. 2. The copyright and other intellectual property rights in the website and any information, images or software accessed via the website are owned by or licensed to Chops Masks and, unless otherwise specified, may not be used, copied or altered without our express consent. 3. Copyright extends to the design, look and feel of the website, all photographs on it and our marketing materials. 4. Chops Masks is our registered trade mark and our logos and domain names are trade names or trade marks of Chops Masks and may not be used by anyone else without our express permission. 5. We do not give any warranty or representation in respect of the trade marks or trade names of any of the Products or brands featured on the website. 6. We do not give you any right or interest in any copyright or intellectual property rights in any Product nor the right to copy them, Chops Masks does not make any warranty or representation in respect of any other trade mark and the trade marks of the brands featured on Chops Masks.com belong to their respective owners.  

 1. Chops Masks makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with our Privacy Notice. 

1. We do not give you any right or interest in any copyright or intellectual property rights in any Product. 2. The copyright and other intellectual property rights in the website and any information, images or software accessed via the website are owned by or licensed to Chops Masks and, unless otherwise specified, may not be used, copied or altered without our express consent. 3. Copyright extends to the design, look and feel of the website, all photographs on it and our marketing materials. 4. Chops Masks is our registered trade mark and our logos and domain names are trade names or trade marks of Chops Masks and may not be used by anyone else without our express permission. 5. We do not give any warranty or representation in respect of the trade marks or trade names of any of the Products or brands featured on the website. 6. We do not give you any right or interest in any copyright or intellectual property rights in any Product nor the right to copy them, Chops Masks does not make any warranty or representation in respect of any other trade mark and the trade marks of the brands featured on Chops Masks.com belong to their respective owners.

1. The price for each Product is shown on the website and includes VAT at the current rate for orders shipping within the UK. For orders shipping outside the UK you are responsible for any import duties, custom duties or taxes.  2. We always try to make sure that the prices on the website are accurate but errors may occur. If we discover an error in pricing of the Products that you order we will notify you as soon as possible using the contact details you supplied to us when placing your order. We will then give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to reach you within 7 days of our notice we will treat the order as cancelled. If you cancel, any payment made for the Products will be refunded in full. If you confirm, you must pay the difference before we despatch the Product. 3. You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify. 4. Prices are quoted on the website in UK Pounds Sterling, US Dollars or Euros. Your credit card company may charge their own exchange rate where the payment currency differs from your account. Please note that refunds are made in the same currency as the original order, and we cannot be held responsible for any loss due to exchange rate fluctuations. 

1. You must provide full and accurate payment details (e.g. credit card, debit card, PayPal or gift voucher) at the point of submitting your order. 2. We will take payment from your credit card, debit card, PayPal account or gift voucher as soon as you place your order, except where products are out of stock or on pre-order. Payment will be taken for these orders when the product is ready for dispatch. 3. We currently accept VISA, MasterCard, Visa Electron, Paypal and American Express. 4. If your delivery address is outside of the UK and you place your order via the website you can pay in pounds sterling, Euros or USD by credit card or PayPal. 5. To ensure that shopping online is secure, when paying by credit or debit card your details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also carry out additional security checks to confirm it is you making the order. In the event your card is declined please contact your card issuer to authorise the transaction. 6. All order details will be sent to the credit card billing address and not the delivery address if the name of the recipient of the order is different. 7. Where payment is made by you using methods other than Paypal, Visa/MasterCard or American Express there may be a delay to your order while we verify your age. Orders may also be subject to delay should we need to carry out additional security checks. Security searches may include: Sharing your data with a third party for age verification purposes, Electoral Roll, credit check, Experian FraudID, and bank - name and address checks. 

1. If you have received a promotional voucher from us, only one such promotional voucher code can be redeemed per order. 2. Promotional voucher codes are issued from time to time at our discretion. We reserve the right to cancel promotional voucher codes at any time without notice and without giving a reason. 3. Only one promotional voucher code can be redeemed against any single order. If there is an unused balance of discount or credit remaining on the promotional voucher code, that balance will be extinguished and cannot be redeemed with any other orders. 4. Promotional voucher codes cannot be re-used. 5. Promotional voucher codes have a cash redemption value of 0.001p and are not transferable. 6. Promotional voucher codes may not be used in conjunction with any other offer, discount or promotion. 7. Promotional voucher codes may not be sold. For the avoidance of doubt, this includes auctions and other online sales. 8. Certain Products cannot be purchased with promotional voucher codes. Such Products are clearly marked on their respective Product pages. 9. The issuing of promotional voucher codes may be restricted (for example, one per email address). Please see the promotional page for details. 10. Chops Masks promotional voucher codes cannot be used to purchase regular Chops Masks gift vouchers. 11. We offer a 10% off discount for orders above £45 (or equivalent in $ and €) to first time email subscribers. Discounts are not cumulative and therefore cannot be used in conjunction with any other offer/discount/voucher. 

1. All Products are available while stocks last. If we are unable to supply a Product to you following our acceptance of your order as per clause 2.4, we will notify you as soon as we can. If we cannot supply a Product you will not be charged for it and we will refund or re-credit your account with the amount of your up front payment. 2. The images of the Products on the website are for illustrative purposes only. Although we have made every effort to display the images accurately, we cannot guarantee that your computer’s or device’s display accurately reflect the Products. Your Products may vary from those images. 3. Certain Products advertised on the website (including but not limited to alcoholic beverages and dangerous items like knives) can only be purchased if you satisfy the legal age requirement for that Product. We are not allowed by law to supply these Products to you if you do not satisfy these age requirements. If you are underage, please do not attempt to order these Products. We reserve the right to request proof of age and not to supply Products to users that we suspect do not meet the legal age requirements. 

1. We aim to deliver your Products by the estimated delivery date set out in the acceptance email and in any event within 30 days from the date of order or, in the case of pre-ordered Products, 30 days from the date of the despatch confirmation email. If we are unable to meet the estimated delivery date because of an event outside our reasonable control we will email to you a revised estimated delivery date. 2. Delivery will be completed when we deliver the Products to the delivery address given in the order. 3. The Products will be your responsibility from the completion of delivery. 4. You own the Products once we have received payment in full, including all applicable delivery charges. You will be notified of the delivery charges when you place your order. 5. Chops Masks delivers to destinations inside and outside the UK. However there are restrictions on some Products for certain countries for further information please visit https://chopsmasks.com/pages/faqs 6. Delivery outside the UK may be subject to local import duties, custom duties or taxes which are your responsibility where they apply. Unfortunately we cannot advise you what these charges will be and Chops Masks is not responsible for them.   7. If you do not pay these local import/custom duties or taxes then the Product could be returned to Chops Masks or possibly destroyed if too expensive to return. Please note, if this happens, we may not be able to refund your purchase. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you are in breach of any law in any such country. 

1. We believe that you will be delighted with your Products but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible and these Terms do not affect your statutory rights. 2. We will try to attend to all return requests as soon as practically possible. 3. Please note that returns are not able to be accepted in person at our registered office address. 4. Nothing in this agreement will affect your statutory rights. 

1. We believe that you will be delighted with your Products but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible and these Terms do not affect your statutory rights. 2. We will try to attend to all return requests as soon as practically possible. 3. Please note that returns are not able to be accepted in person at our registered office address. 4. Nothing in this agreement will affect your statutory rights. 

1. All notices shall be given to us, by email or by post to our addresses provided at in clause 12.18.1 and 12.18.2. 2. All notices sent by email will be deemed to have been received on the day that they are sent or, if sent on a national holiday in England or on a Saturday or Sunday, the next working day following the day on which the email was sent. All notices sent by post will be deemed to have been received 3 working days after the date of posting.